Saturday, October 24, 2009


From Seth Godin's Blog:

Lots of things about work are hard. Dealing with trolls is one of them. Trolls are critics who gain perverse pleasure in relentlessly tearing you and your ideas down. Here's the thing(s):

1. trolls will always be trolling
2. critics rarely create
3. they live in a tiny echo chamber, ignored by everyone except the trolled and the other trolls
4. professionals (that's you) get paid to ignore them. It's part of your job.

"Can't please everyone," isn't just an aphorism, it's the secret of being remarkable.

1 comment:

Martin Drummond said...


Good item to prompt reflection.

Wonder, though, if ignoring criticisms might be better replaced by filtering criticisms.

Satan always slips in some truth so that the masses in the middle -- those he's trying to confuse -- will believe the attacks are credible.

My view is that it's good to calmly refute the claims, not ignore them. Shows strength of character and helps the discernment-challenged caught in the middle.

Thanks for your posts. They're interesting.

Hopefully you'll appreciate mine at

Perhaps we could cross-link our sites. Up for it?

Martin Drummond